About us

Family-run since 2004, in the heart of Bedfordshire

We supply, deliver, service and repair mobility scooters, powerchairs, wheelchairs and walking aids from our showroom on Broadmead Business Park in Stewartby, for customers across Bedfordshire, St Neots and Cambridgeshire.

Most of what we do isn’t selling. It’s the servicing, the repairs, the battery that died on a Friday, the loan scooter so somebody isn’t stuck indoors. That’s the part people come back for.

Call 01234 267393Visit the showroom
A customer smiling while out on her mobility scooter
Our story

A shed at a garden centre, in 2004

The Mobility Centre started in 2004, when Richard and his dad, David, set up in a shed at Staples garden centre. It was a small beginning, and the idea behind it has not changed since: sell people the right thing, look after them properly afterwards, and treat everyone who comes through the door as though they were family.

In 2012 the business moved to Kempston. Today it is at Broadmead Business Park in Stewartby — a proper showroom with a workshop behind it and free parking at the door, but still family-run, and still small enough that the person who sold you your scooter is usually the person who services it.

We know the first call to us often comes at a hard moment — after a fall, a diagnosis, or when getting out has quietly become difficult. So we start by listening. We speak with you, and with your family if you would like them involved, and we come out to see you at home so that any advice fits your life rather than a brochure. Then we stay in touch, because the relationship matters more to us than the sale.

The team in the early days, standing in the snow outside The Mobility Centre with its orange sign
Where it started — the team outside the first shop.
Our mission

To help people across Bedfordshire, Milton Keynes, St Neots and Cambridgeshire stay independent — by listening first, coming out to see you, and supporting you for as long as you need us, with patience, honesty and care.

  • Here to listen

    Every conversation starts with you, not with a product. We ask, we listen, and we take the time to understand how you live.

  • Speaking and supporting

    Clear, honest advice in plain English, and support that carries on long after the sale.

  • We come out to see you

    We visit people at home to demonstrate, assess and help, because the right answer depends on your home, your paths and your routine.

  • Building relationships

    Many of our customers have been with us for years. We would much rather earn your trust than make a quick sale.

  • Supportive, never pushy

    Nobody here works on commission. Take your time, ask anything, and decide when you are ready.

  • Sensitive to every situation

    Needing mobility help often comes at a difficult time. We treat everyone with dignity, patience and discretion, and we never rush a decision.

The team

Who you will meet

A small team, most of whom have been here a long time. The person you speak to on the phone will know your machine, because they have probably worked on it.

What we do

Everything you need to stay mobile, under one roof

From the first conversation to every service afterwards.

See the range

  • Mobility scooters

    New and second-hand, from boot-size folders to road-class models.

  • Powerchairs

    Compact and everyday powerchairs, including Motability options.

  • Wheelchairs & walking aids

    Transit and self-propel chairs, rollators, frames and sticks.

  • Servicing & repairs

    All major brands, with pickup and return across Bedfordshire, St Neots and Cambridgeshire.

  • Batteries & punctures

    Replacement batteries from 12 Amp to 100 Amp with a 12 month warranty, chargers, and puncture repairs.

  • Rise & recline chairs

    Supplied and fitted, alongside stairlifts and daily living aids.

  • Insurance work

    We work with Mark Bates Premier Care for mobility insurance.

How we work

What is it like to buy from us?

The things we’d want if it were our family buying.

  • Free home demonstration

    On every mobility scooter and powerchair we sell, Motability or not. It answers the doorway question, the gate question and the storage question in one visit.

  • We service all major brands

    All the major brands, not just what we sell. If you bought it elsewhere and it has stopped working, ring us with the make and model.

  • Pickup and return

    We collect your machine, work through a full service test sheet, test the batteries and bring it back to you.

  • A loan scooter where we can

    Subject to availability — being without your scooter isn't a small inconvenience, and we treat it that way.

  • No-pressure advice

    Come and try things. Ask questions. Go away and think about it. Nobody here works on commission-driven pressure.

  • Accredited Motability dealer

    We help you choose, try and apply, and point you to Motability for who qualifies and what the Scheme includes.

A woman getting onto her mobility scooter outside her home and setting off along the road
Three good reasons

Why buy from a showroom rather than a website

You can sit in it first

A photograph cannot tell you whether a seat suits your back, whether you can reach the tiller comfortably, or whether you can get on and off it without help. Twenty minutes in the showroom answers all three.

Somebody local fixes it

Every machine needs a service eventually, and some need a repair at an awkward moment. We have our own workshop and our own engineers, and we come out to customers across Bedfordshire, St Neots and Cambridgeshire.

Nobody here works on commission

We would rather spend an hour with you and sell you nothing than sell you the wrong thing. That is not a slogan — it is the only way a business like this survives on repeat custom and word of mouth.

Come and see us
Catalogues

Browse the manufacturers’ catalogues

See the full ranges from the manufacturers we work with, then ring us or come in to try what catches your eye.

Accredited and approved by

Reviews

What our customers say

4.9from 36 reviews on Google

Leave a review on Google (opens in a new tab)See them on Google (opens in a new tab)
Truly in love with this gang. Arranged my Motability, listened to my needs and came up with the goods. When I had problems they were on my doorstep as quickly as they could, left me with a replacement while they took mine away and fixed it.
Terry BlakeMotability
Having just purchased our fourth scooter, this is just to state that over several years we have experienced excellent service and sales from David, Paul and other members of staff we don't see. We also experience good service for all our needs for sundries etc. We would be happy to recommend this company to anybody looking for good care and service for their mobility needs.
Richard NeweySales & service
My husband popped in super early this morning as my electric wheelchair (purchased elsewhere) decided it wouldn't charge and we had plans today where it was needed. The two men working were amazing, they helped to get the battery back up and running again super quickly. They were very friendly and helpful and we really appreciate the help provided. Thank you. Would definitely recommend.
Amber JordanRepairs
I've bought a couple of second-hand mobility scooters from The Mobility Centre over the years, as well as having them serviced and repaired, and the staff couldn't have been kinder or more helpful if they'd been members of my own family.
Elizabeth CarverSecond-hand
Went to the Mobility Centre with my Dad, 97 years young. He has just been told no more driving. Never looked at scooters before so it was a whole new experience. Good range and choice of scooters, all sizes and prices. The guys over there were brilliant. Spent time with us, went through everything, answered any questions. Totally recommend these guys. Brilliant service.
Wendy WillardBuying a scooter
Our daughter was temporarily disabled and these guys loaned us a wheelchair free of charge. Now I don't know what anyone else thinks but that's what you call amazing. They are a business that sells but they have a heart. I am grateful to them and wish them every success.
Shiv RajWheelchair hire
Pete and the team are brilliant, they have rescued my scooter and left me with a replacement more than once, picking up and delivering to the house. They are friendly, relaxed and knowledgeable, if they can't help (which is unusual) then generally they can point you in the right direction. My boot scooter has been invaluable and is due to be replaced soon via Motability, which Pete and staff will deal with. Cannot recommend them highly enough.
Terry BMotability
Bought a used mobility scooter today, was very happy with the service and would recommend them to anyone wanting to use this service. Top notch.
Malcolm FensomeSecond-hand
I had an issue with my scooter which I didn't purchase from here. I rang up, spoke about it, came out today, fixed my tyre, was friendly and quick and even said to ring up if any problems, they will come out straight away. Honestly made me feel at ease. Well recommended.
Louise AndreozziRepairs
The staff are excellent and very helpful. I have purchased several mobility scooters from here and they are always very efficient.
John EckenhoffSales
Hired a push wheelchair for two weeks. Staff were ace: relaxed, helpful and very friendly. Wheelchair was new and worked fine.
T MorphyHire
Excellent service. They tested the batteries on my wife's scooter and replaced them in a few days. It's better now than ever before. Really chuffed.
Roger PerrisServicing
Would like to thank the staff for quick service. My dad had a puncture, rang at 9:30am to report the problem. They were out and sorted in 2 hours. A1 service.
Neil FlynnRepairs
Fantastic place. Nothing was too much trouble. Purchased a lovely boot scooter. Very understanding of people's needs. Lovely friendly place. Highly recommended.
Catherine WilliamsBuying a scooter
Very helpful and friendly advice in selecting a mobility scooter for my condition and surgery timeframe.
Michelle EdwardsBuying a scooter
Brilliant people to do business with. Nothing is too much trouble.
Judith and Michael Bowen
Excellent service. Problem with another company's scooter — fixed it, very pleased. I will be getting my next one from them. Thanks lads.
Steve FinlayRepairs
Friendly staff. Always happy to help, even when busy. Definitely recommended.
Barbara Rowlands
Professional, friendly, efficient. Wouldn't go anywhere else — they keep you informed on your order.
Pauley Moran
Absolutely genuine, helpful staff. I couldn't speak more highly of them.
Ian Burlingham
Very friendly staff. Customer care and service is extremely good.
Lee Loxleigh
Fast service, good prices.
Lee Frost

Includes reviews and rating from Google Maps.

Where to next

What we supply

Scooters, powerchairs, wheelchairs and walking aids.

Go

Servicing & repairs

All major brands, with pickup and return across Bedfordshire, St Neots and Cambridgeshire.

Go

Visit the showroom

Stewartby, just off the A421. No appointment needed.

Go

Come and try one, or we’ll bring it to you

Any questions, or want to book a free home demonstration? Ring us on 01234 267393 — Mon–Fri 9:00–4:30 · Sat 9:00–12:00. Or pop into the Stewartby showroom: free parking at the door and step-free throughout.

Plan your visit Call 01234 267393