About us

Family-run since 2004, in the heart of Bedfordshire

We supply, deliver, service and repair mobility scooters, powerchairs, wheelchairs and walking aids from our showroom on Broadmead Business Park in Stewartby, for customers across Bedford and the surrounding villages.

Most of what we do isn’t selling. It’s the servicing, the repairs, the battery that died on a Friday, the loan scooter so somebody isn’t stuck indoors for a week. That’s the part people come back for.

Call 01234 267393Visit the showroom
A customer smiling while out on her mobility scooter
Our story

A shed at a garden centre, in 2004

The Mobility Centre started in 2004, when Richard and his dad set up in a shed at Staples garden centre. It was a small beginning, and the idea behind it has not changed since: sell people the right thing, look after them properly afterwards, and treat everyone who comes through the door as though they were family.

In 2012 the business moved to Kempston. Today it is at Broadmead Business Park in Stewartby — a proper showroom with a workshop behind it and free parking at the door, but still family-run, and still small enough that the person who sold you your scooter is usually the person who services it.

Most of what we do is not selling. It is the servicing, the repairs, the loan scooter when yours is in for a week. That is the part of the job we take most pride in, and it is the part people come back for.

Photos from 2004 coming here.
The shed, the first machines, the people who started it.

The team

Who you will meet

A small team, most of whom have been here a long time. That matters more than it sounds: the person you speak to on the phone will know your machine, because they have probably worked on it.

Richard

Started the business with his dad in 2004

Paul

Fifteen years here, and a wealth of experience

Peter

Eleven years here — the face you will usually see first

Richard’s dad and Louise

Still in the shop from time to time

What we do

Everything you need to stay mobile, under one roof

From the first conversation to the service three years later.

See the range

  • Mobility scooters

    New and second-hand, from boot-size folders to road-class models.

  • Powerchairs

    Compact and everyday powerchairs, including Motability options.

  • Wheelchairs & walking aids

    Transit and self-propel chairs, rollators, frames and sticks.

  • Servicing & repairs

    All makes and models, with pickup and return across Bedfordshire.

  • Rise & recline chairs

    Supplied and fitted, alongside stairlifts and daily living aids.

  • Insurance work

    We work with Diamond insurance through Mark Bates.

How we work

What is it like to buy from us?

The things we’d want if it were our family buying.

  • Free home demonstration

    On every mobility scooter and powerchair we sell, Motability or not. It answers the doorway question, the gate question and the storage question in one visit.

  • We service every make

    Not just what we sell. If you bought it elsewhere and it's stopped working, we'll still look at it.

  • Pickup and return

    We collect your machine, work through a full service test sheet, test the batteries and bring it back to you.

  • A loan scooter where we can

    Subject to availability — but being without your scooter for a week isn't a small inconvenience, and we treat it that way.

  • No-pressure advice

    Come and try things. Ask questions. Go away and think about it. Nobody here works on commission-driven pressure.

  • Accredited Motability dealer

    Including a free home assessment where the scheme criteria are met, and we handle the paperwork with you.

A woman getting onto her mobility scooter outside her home and setting off along the road
Three good reasons

Why buy from a showroom rather than a website

You can sit in it first

A photograph cannot tell you whether a seat suits your back, whether you can reach the tiller comfortably, or whether you can get on and off it without help. Twenty minutes in the showroom answers all three.

Somebody local fixes it

Every machine needs a service eventually, and some need a repair at an awkward moment. We have our own workshop and our own engineers, eight miles from most of the places we deliver to.

Nobody here works on commission

We would rather spend an hour with you and sell you nothing than sell you the wrong thing. That is not a slogan — it is the only way a business like this survives on repeat custom and word of mouth.

Come and see us

Accredited and approved by

  • Motability Scheme
  • Mark Bates
  • Kymco
  • Monarch
  • One Rehab
  • Excel
Reviews

What our customers say

Reviews left by our customers on Google, going back more than a decade, quoted as they wrote them.

Truly in love with this gang. Arranged my Motability, listened to my needs and came up with the goods. When I had problems they were on my doorstep as quickly as they could, left me with a replacement while they took mine away and fixed it.
Terry Blake
Having just purchased our fourth scooter, this is just to state that over several years we have experienced excellent service and sales from David, Paul and other members of staff we don't see. We also experience good service for all our needs for sundries etc. We would be happy to recommend this company to anybody looking for good care and service for their mobility needs.
Richard Newey
My husband popped in super early this morning as my electric wheelchair (purchased elsewhere) decided it wouldn't charge and we had plans today where it was needed. The two men working were amazing, they helped to get the battery back up and running again super quickly. They were very friendly and helpful and we really appreciate the help provided. Thank you. Would definitely recommend.
Amber Jordan
I've bought a couple of second-hand mobility scooters from The Mobility Centre over the years, as well as having them serviced and repaired, and the staff couldn't have been kinder or more helpful if they'd been members of my own family.
Elizabeth Carver
Went to the Mobility Centre with my Dad, 97 years young. He has just been told no more driving. Never looked at scooters before so it was a whole new experience. Good range and choice of scooters, all sizes and prices. The guys over there were brilliant. Spent time with us, went through everything, answered any questions. Totally recommend these guys. Brilliant service.
Wendy Willard
Our daughter was temporarily disabled and these guys loaned us a wheelchair free of charge. Now I don't know what anyone else thinks but that's what you call amazing. They are a business that sells but they have a heart. I am grateful to them and wish them every success.
Shiv Raj
Pete and the team are brilliant, they have rescued my scooter and left me with a replacement more than once, picking up and delivering to the house. They are friendly, relaxed and knowledgeable, if they can't help (which is unusual) then generally they can point you in the right direction. My boot scooter has been invaluable and is due to be replaced soon via Motability, which Pete and staff will deal with. Cannot recommend them highly enough.
Terry B
Bought a used mobility scooter today, was very happy with the service and would recommend them to anyone wanting to use this service. Top notch.
Malcolm Fensome
I had an issue with my scooter which I didn't purchase from here. I rang up, spoke about it, came out today, fixed my tyre, was friendly and quick and even said to ring up if any problems, they will come out straight away. Honestly made me feel at ease. Well recommended.
Louise Andreozzi
The staff are excellent and very helpful. I have purchased several mobility scooters from here and they are always very efficient.
John Eckenhoff
Hired a push wheelchair for two weeks. Staff were ace: relaxed, helpful and very friendly. Wheelchair was new and worked fine.
T Morphy
Excellent service. They tested the batteries on my wife's scooter and replaced them in a few days. It's better now than ever before. Really chuffed.
Roger Perris
Would like to thank the staff for quick service. My dad had a puncture, rang at 9:30am to report the problem. They were out and sorted in 2 hours. A1 service.
Neil Flynn
Fantastic place. Nothing was too much trouble. Purchased a lovely boot scooter. Very understanding of people's needs. Lovely friendly place. Highly recommended.
Catherine Williams
Very helpful and friendly advice in selecting a mobility scooter for my condition and surgery timeframe.
Michelle Edwards
Brilliant people to do business with. Nothing is too much trouble.
Judith and Michael Bowen
Excellent service. Problem with another company's scooter — fixed it, very pleased. I will be getting my next one from them. Thanks lads.
Steve Finlay
Friendly staff. Always happy to help, even when busy. Definitely recommended.
Barbara Rowlands
Professional, friendly, efficient. Wouldn't go anywhere else — they keep you informed on your order.
Pauley Moran
Absolutely genuine, helpful staff. I couldn't speak more highly of them.
Ian Burlingham
Very friendly staff. Customer care and service is extremely good.
Lee Loxleigh
Fast service, good prices.
Lee Frost

Where to next

What we supply

Scooters, powerchairs, wheelchairs and walking aids.

Go

Servicing & repairs

Every make, with pickup and return across Bedfordshire.

Go

Visit the showroom

Stewartby, just off the A421. No appointment needed.

Go

Come and try one, or we’ll bring it to you

Any questions, or want to book a free home demonstration? Ring us on 01234 267393 — Mon–Fri 9:00–4:30 · Sat 9:00–12:00. Or pop into the Stewartby showroom: free parking at the door and step-free throughout.

Plan your visit Call 01234 267393
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