Servicing & repairs

Servicing and repairs for all major brands, collected from your door

We collect your scooter or powerchair, work through a full service test sheet, test the batteries and bring it back to you. All major brands — not only the ones we sell. Battery replacement and puncture repairs too.

Close-up of the front wheels and tyres of a mobility scooter

What the service includes

  • Pickup & return servicing

    We collect your scooter or powerchair, service it at our workshop, and return it to you.

  • Full service test sheet

    We work through a complete service test sheet so nothing is missed, and test the batteries.

  • Loan scooter available

    If we have one free, we can lend you a scooter so you are not stuck while yours is with us.

  • Insurance work

    We work with Mark Bates Premier Care, and carry out insurance repair work in our own workshop. Call us and we will talk you through what is involved.

Battery replacement and puncture repairs. Batteries from 12 Amp to 100 Amp, typically AGM sealed lead acid, with a 12 month warranty — plus chargers, puncture repairs and new tyres.

Batteries & punctures
How it works

How does mobility scooter servicing work?

One phone call arranges it. You do not need to get the machine to us.

  1. Call us

    One quick call to arrange a day that suits you.

  2. We collect

    We pick your machine up — or bring it in if you prefer.

  3. Service & test

    We work through the test sheet and test the batteries.

  4. We return it

    Back to you, serviced and ready to go.

What gets checked

Every service follows the same written test sheet, so nothing depends on somebody remembering. The batteries are tested properly rather than glanced at, because a tired battery is behind most of the calls we get.

  • Full service test sheet worked through
  • Battery testing
  • Pickup and return to your door
  • Loan scooter subject to availability
  • All major brands, not just ours
How to look after your batteries
A mobility scooter plugged in to charge

A loan scooter while yours is with us

Being without your scooter isn’t a small inconvenience, and we treat it that way. Where we have one free we will lend you a scooter until yours comes back — just ask when you book.

Ask about a loan scooter
A mobility scooter parked on a lawn
A man riding a mobility scooter along a pavement beside a garden fence
Common questions

What does a service cost, and which brands do you cover?

We service all major brands. Cost depends on the machine and what it needs, so ring us with the make and model and we will talk you through it on the phone before any work starts.

01234 267393
How much does a service cost?

It depends on the machine and what it needs. Give us a call with the make and model and we will talk you through the cost before any work starts.

Do you service all brands?

We service all major brands of mobility scooter and powerchair, not only the ones we sell. If yours is a less common make, ring us with the make and model and we will tell you honestly whether we can help.

Do you replace batteries and repair punctures?

Yes — it is one of the main things we do. We fit batteries from 12 Amp to 100 Amp, typically AGM sealed lead acid, with a 12 month warranty, and we repair punctures and replace tyres. See our batteries and punctures page for the full list.

Where are you based?

Unit 7, Broadmead Business Park, Broadmead Road, Stewartby, Bedfordshire MK43 9NX. Free parking right outside, and we also offer pickup and return.

Do you handle insurance work?

Yes — we work with Mark Bates Premier Care, and we carry out insurance repair work in our own workshop. Call us and we will talk you through what is involved.

Reviews

4.9from 36 reviews on Google

Includes reviews and rating from Google Maps.

Book a service, or ask us about a repair

Ring us on 01234 267393 with the make and model and we will talk you through the cost and arrange a collection. We collect and return across Bedfordshire, St Neots and Cambridgeshire, or you can bring it into the showroom.